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Evaluation of MIS (Management Information System)

Evaluation of MIS: In this tutorial, we are going to learn about the Evaluation of MIS (Management Information System).
Submitted by IncludeHelp, on January 17, 2020

The information system is a well-structured collection of people, computer system and its components, communications network, various sources that collect, transforms, and disseminates data in an organization.

Evaluation of MIS

Evaluation of MIS is a process in which the performance of an organizational MIS is determined. According to the performance results, the organization evaluates and implements the necessary modifications in MIS. Various terms related to the evaluation of MIS are,

  1. Evaluation approaches
  2. Evaluation classes
  3. Product-based MIS evaluation
  4. Cost/benefit-based evaluation

1) Evaluation Approaches

Various approaches are used to evaluate the organizational MIS performance. The most common approaches are,

  • Quality Assurance Review:
    The quality assurance review is also known as a technical review. It determines the technical quality performance of MIS. The quality assurance review determines the data transmission rate, main or secondary storage, and CPU capacity.
    The MIS development personnel or a quality assurance group performs the quality assurance review.

2) Evaluation Classes

To evaluate the performance of MIS, the following two classes are used,

  • Effectiveness: The effectiveness class determines the quality of the MIS output. MIS is effective if the quality of its output is good and the process of producing output is right.
  • Efficiency:
    The efficiency class specifies the total amount of resources required by MIS to obtain the output.
    The relationship between effectiveness and efficiency can be defined as effectiveness is a measure of the quality of an MIS output, while efficiency is a measure of the resources required to achieve the output.

3) Product-based MIS evaluation

The product-based MIS evaluation is also known as effectiveness evaluation. Determines the effectiveness of an MIS output. For assessing the effectiveness of MIS output, a model structure may be used.

  • Model Structure: A model structure is a structure that contains various information attributes such as timeliness and relevance. To determine the MIS effectiveness in an organization, we need to determine the information attributes for the MIS output.
    Some of commonly used attributes are,
    • Timeliness
    • Relevance
    • Accuracy
    • Completeness
    • Adequacy
    • Explicitness
    • Exception-based

4) Cost/benefit-based evaluation

Cost-based evaluation of the MIS system determines the benefits expected from the developed system. Different approaches are used to measure the cost and evaluate the various benefits to organizations. The approaches of cost-benefit analysis are used to find out the feasible solution.

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