Home » MCQs » Total Quality Management MCQs

An organization's purpose, guiding principles, and essential goals are described in its ____ statement.

26. An organization's purpose, guiding principles, and essential goals are described in its ____ statement.

1. Vision statements
2. Customer statements
3. Employee statements
4. Mission statements

Answer

The correct answer is: D) Mission statements

Explanation

An organization's purpose, guiding principles, and essential goals are described in its mission statement.