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Total Quality Management MCQs
Which of the following is not considered the 'pillar of TQM'?
14. Which of the following is not considered the 'pillar of TQM'?
- Customer focus
- Employee involvement
- Continuous improvement
- Stakeholders' management
Answer
The correct answer is: D) Stakeholders' management
Explanation
Stakeholders' management is not commonly seen as one of the key pillars of Total Quality Management (TQM).