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Which of the following TQM techniques is a Japanese word that means 'continuous improvement' in English?
16. Which of the following TQM techniques is a Japanese word that means 'continuous improvement' in English?
- Kaizen
- Benchmarking
- Sigma
- Pareto analysis
Answer
The correct answer is: A) Kaizen
Explanation
Kaizen is a Japanese concept that means "continuous improvement," and it involves implementing little, incremental improvements to processes over time to improve efficiency and quality.